Privacy Policy
Last updated: May 2026
1. Overview
JadePDF is designed with privacy as a core architectural principle. This policy explains what data we collect, how we process it, and what we don't do with your files.
2. Browser-only tools (80%)
For the majority of our tools, your PDF files never leave your browser. Processing happens entirely on your device using WebAssembly libraries. You can verify this by:
- Opening Chrome DevTools → Network tab
- Processing any browser-only tool
- Observing zero network requests during processing
We cannot access, log, or store files that never reach our servers.
3. Server-required tools (20%)
Some operations (Word→PDF, high-quality OCR) require software that doesn't run in browsers. When server processing is necessary:
- Files are transmitted via TLS 1.3 encryption
- Stored encrypted (AES-256) in temporary Cloudflare R2 storage
- Automatically deleted after 60 seconds
- No content logging — only request metadata (timestamp, size, success/fail)
- No AI training on your files
- No data sharing with third parties
4. What we don't collect
- PDF contents from browser-only tools
- File contents from server tools (only metadata)
- Personal information (no signup required)
- Payment information (handled by Stripe)
- Browsing history
5. Analytics
We use Plausible Analytics, a privacy-first, cookieless analytics tool. It collects only aggregated, anonymous data: page views, referrers, countries. No personal data, no cookies, no cross-site tracking.
6. Cookies
JadePDF uses only essential cookies for functionality (language preference, dark mode). No tracking cookies, no third-party cookies.
7. Your rights
Under GDPR, CCPA, and LFPDPPP (Mexico), you have the right to:
- Know what data we have about you
- Request deletion of your data
- Export your data
- Opt out of analytics
Contact us at privacy@jadepdf.com for any data-related requests.
8. Changes
We may update this policy. Significant changes will be announced on our blog and changelog. The current version is always available at jadepdf.com/privacy.
9. Contact
Questions? Contact us at privacy@jadepdf.com